As people’s living conditions get better and better, the mobile phones everyone buys are becoming more and more advanced. Many functions that were not available before are implemented on mobile phones. The vivo Y100 recently launched by vivo is a very powerful mobile phone. model, and its performance in all aspects is excellent. Today, the editor will introduce to you how to solve the black screen of vivo Y100 WeChat video call. Users who have the same problem, come and take a look!
There may be many reasons for the black screen of vivo Y100 WeChat video call. The following are some possible solutions:
1. Check the network connection
Make sure your The mobile phone is in a good network environment. WeChat video calls require a stable network connection to work properly. Try connecting to another Wi-Fi network or switching to data traffic to see if the problem is resolved.
2. Check whether the WeChat software has been authorized to access the camera and other permissions
If not, you can set it up through the following steps: First, slide up from the bottom of the vivo phone to bring up the taskbar. , and then long press the WeChat icon to add the software to the whitelist to obtain permissions; or open the settings page, find "This application" in the "Application" option, enter the application information and select permission management, and allow taking photos and videos to solve the problem question.
3. Clean WeChat cache
WeChat will generate a large number of cache files during use, and these files may affect the running speed and stability of the phone. You can try to clear the WeChat cache to free up space on your phone and improve the running speed of your phone. The specific operation method is as follows: Open WeChat, click the "Me" option, then click "Settings" to enter the settings page, click the "General" option, find the "Storage Space" option on the general page, enter the storage space page, click "Clear Cache" ” button.
4. Restart the phone
Sometimes problems with the phone can be solved by restarting the phone. You can try restarting your phone and trying the WeChat video call again to see if the problem is resolved.
5. Check for version updates
If none of the above methods can solve the problem, it may be caused by an old WeChat version or an old system version. You can try to upgrade the WeChat version or upgrade the mobile phone system version to see if the problem is solved.
The above is the content brought to you by IT Encyclopedia on how to solve the black screen of vivoY100 WeChat video call. Everyone should have read it carefully and have an understanding of how to start and use this function of vivo Y100.